our story
about us
We aim to provide our customers with unforgettable moments in unique destinations around the world.
Basma Emaar Group
Transportation • Hajj • Umrah • Hotels • Visa Services . Tourism
Introduction
Basma Emaar Group is one of the leading companies in the Hajj and Umrah industry in the Kingdom of Saudi Arabia. Established in 2003, the group has built a stellar reputation for delivering high-standard, quality services. Over the years, we have consistently achieved the utmost satisfaction of our clients by focusing on excellence and reliability.
Our company takes pride in being well-equipped with the best available hotels, transportation fleets, and highly trained staff. These resources enable us to serve our clients seamlessly, ensuring comfort and convenience at all times.
For Basma Emaar Group, client satisfaction is not just a goal—it is our mission. We strive to exceed expectations by providing top-notch services that meet the unique needs of our customers in the Hajj and Umrah sectors.
Our Services
1. Hajj & Umrah Transport Services:
• Comprehensive transportation solutions tailored to pilgrims.
• Modern vehicles designed for comfort and efficiency.
• Experienced drivers ensuring safe and punctual journeys.
2. Umrah Visa Services:
• Hassle-free Umrah visa processing for individuals and groups.
• Expert guidance on visa requirements and documentation.
• Timely and reliable services to ensure a smooth journey.
3. Hotel Bookings:
• Partnerships with high-quality hotels in prime locations.
• Customizable accommodation options to suit various budgets.
4. Tour Coordination:
• Complete coordination of itineraries for groups and individuals.
• Dedicated support for every step of the pilgrimage.
5. Customer Support:
• 24/7 customer assistance to address any needs during the journey.
• Multilingual staff to support clients from diverse backgrounds.
Our Vision
To be the most trusted name in Hajj and Umrah services, offering exceptional experiences to pilgrims and fostering long-term relationships with our clients.
Our Mission
To provide unparalleled service through innovation, efficiency, and a commitment to excellence, ensuring a smooth and fulfilling journey for every client.
Why Choose Basma Emaar Group?
• Experience: Over two decades of expertise in the Hajj and Umrah industry.
• Reliability: Proven track record of punctuality and dependability.
• Comprehensive Solutions: One-stop solutions covering transportation, visa processing, hotel bookings, and more.
• Customer-Centric Approach: Personalized services designed to exceed expectations.
Company Profile
Journey Impressions
We are in the review and evaluation corner
Let’s examine the results where customer feedback and internal reviews meet.
WELCOME TO BASMA TRAVEL
We believe that travel is a process of discovery.
- Responsibility & Sustainability
- Customer Happiness
We believe that travel is not just a journey, but also a process of discovery and learning. That's why we offer personalized travel packages, taking into account each customer's needs and preferences.
Our professional and experienced team works devotedly to provide the best service to our customers and to be with them at every stage.
A Unique Story in Every Number
Exploratory Memories and Comments
Experiences of our companions
Our participants' sincere comments will help you choose the right tour for you and have an unforgettable experience.
“ With its professional and friendly staff at every stage from start to finish, HubTravel ensured that our trip was smooth and enjoyable. They made us feel safe every step of the way. “
Maria Taylor
Customer
“ With its professional and friendly staff at every stage from start to finish, HubTravel ensured that our trip was smooth and enjoyable. They made us feel safe every step of the way. “
Maria Taylor
Customer
“ With its professional and friendly staff at every stage from start to finish, HubTravel ensured that our trip was smooth and enjoyable. They made us feel safe every step of the way. “
Maria Taylor
Customer
